Problems charging? There may be a quick fix…

A common reason for iPhones and iPads to stop charging is a build-up of dirt or dust in the Lightning port. This can stop the charging cable sitting snugly in the port and making the necessary contact to charge your device properly. If you often find yourself wiggling the charging cable to get a good connection, this is likely the case.

You can quite easily clean out the Lightning port using a toothpick or a paperclip, or even a can of compressed air. You’re essentially fishing for lint or debris – you might be surprised at the amount of stuff that comes out! This is a common problem and an easy fix, so hopefully that will be all it takes to get things working properly again.

Remember to take care when fiddling with your device like this! It’s hard to cause any damage cleaning out the Lightning port, but don’t say we didn’t warn you to be careful.

If this doesn’t help, it may signal more serious problems with your hardware. Try a different cable and make sure you’re using one with the Made For iPhone symbol on it. See our guide to the best Apple-approved Lightning cables (US / UK) if you’re not sure.

If you’re still having no luck, it’s time to speak to Apple Support directly. Book your device into an Apple Store for a full check-up.